iBOS Platform


Replace your paper-based job cards, timesheets, and project trackers with iBOS. Our solution offers real-time management & monitoring of the entire service lifecycle – from scheduling to completion!









iBOS mobile app

Mobile App – Android

  • Automated escalation workflows – never leave clients waiting for service again
  • Complete software as a service solution – no server required on your site
  • Customizable job card creator to replace paper-based job cards and service report
  • Free API that makes integrating with your existing ticketing system easy & cost effective
  • Powerful reporting module
  • Schedule and assign service request & job card to service agent in real-time
  • Secure on-device service sign-off with biometric & GPS verification
  • Track and manage project and resources in real-time with our Live View technology
  • Track job status in real-time
  • Upload media and notes in real-time via mobile application and link to a service request or job
Workflow management system iBOS

Management Portal


The iBOS platform offers a powerful management portal that reports key metrics in realtime.

  • Access client reports in real-time
  • Access HR utilization reports in real-time
  • Access job & project reports in real-time
  • Manage and report on asset lifecycles
  • Real-time GIS enabled
  • Real-time monitoring of IIOT Edge devices
  • Health & safety, job cards, delivery notes available in real-time
  • Track Service Agents in real-time, including GPS reporting
  • Trigger automated document workflows


Get rid of paper based systems

The Service Agent will no longer require any manual or paper-based tools to complete the service request. The entire service request will be actioned using the iBOS mobile application.

Service Agent

  • Free mobile application
  • Available on Android
  • Allocation push notifications
  • Automated Document Workflow
  • Optimised Routing
  • Response Tracking
  • Scheduling
  • Service Delivery in the Digital Age
Admin Portal

  • Access client reports in real-time

  • Access HR utilization reports in real-time
  • Access job & project reports in real-time
  • Manage and report on asset lifecycles
  • Health & safety, job cards, delivery notes available in real-time
  • Track Service Agents in real-time, including GPS reporting
  • Trigger automated document workflows


Minimum of 1 Admin and 5 Mobile Application licenses. Additional licenses billed at rates noted above.