Replace your paper-based job cards, timesheets, and project trackers with iBOS. Our solution offers real-time management & monitoring of the entire service lifecycle – from scheduling to completion!
Mobile App – Android
- • Automated escalation workflows – never leave clients waiting for service again
- • Complete software as a service solution – no server required on your site
- • Customizable job card creator to replace paper-based job cards and service report
- • Free API that makes integrating with your existing ticketing system easy & cost effective
- • Powerful reporting module
- • Schedule and assign service request & job card to service agent in real-time
- • Secure on-device service sign-off with biometric & GPS verification
- • Track and manage project and resources in real-time with our Live View technology
- • Track job status in real-time
- • Upload media and notes in real-time via mobile application and link to a service request or job
The iBOS platform offers a powerful management portal that reports key metrics in realtime.
- • Access client reports in real-time
- • Access HR utilization reports in real-time
- • Access job & project reports in real-time
- • Manage and report on asset lifecycles
- • Real-time GIS enabled
- • Real-time monitoring of IIOT Edge devices
- • Health & safety, job cards, delivery notes available in real-time
- • Track Service Agents in real-time, including GPS reporting
- • Trigger automated document workflows
Get rid of paper based systems
The Service Agent will no longer require any manual or paper-based tools to complete the service request. The entire service request will be actioned using the iBOS mobile application.
- Free mobile application
- Available on Android
- Allocation push notifications
- Automated Document Workflow
- Optimised Routing
- Response Tracking
- Service Delivery in the Digital Age
Minimum of 1 Admin and 5 Mobile Application licenses. Additional licenses billed at rates noted above.